Return Policy

Your satisfaction is paramount to us at Jeveva. Understanding the importance of the right fit and feel in women’s clothing, we have formulated a return policy that is fair and accommodating.

Return Guidelines

  • Duration: All returns must be initiated within 20 days of receipt.
  • Condition: Items should be returned in their original condition, unworn, unwashed, and with all tags attached.
  • Exceptions:
    • Sale items: Only regular priced items may be refunded. Sale items are not eligible for returns.
    • Intimate wear: Due to hygiene reasons, intimate wear cannot be returned.

How to Initiate a Return

  • Contact: Reach out to us via email at [email protected] with your order number and reason for return.
  • Instructions: Our team will provide you with step-by-step instructions on how to proceed.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Questions?

  • If you have any questions regarding our return policy or need further clarification:

We appreciate your understanding and are here to ensure a seamless shopping experience. Thank you for choosing Jeveva.

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